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FAQs

Shipping & Delivery

Shipping Fee: $5.99 per item, free shipping for orders of two or more.

Dispatch Location: All products are shipped from Guangzhou, China.

Processing Time: Orders are processed and shipped within 3 days.

Delivery Time: Estimated shipping time is 6–12 business days.

Return & Exchange

Returns: Customers may return items, but return shipping costs are not covered.

Exchanges: We offer free shipping for exchanges.

Adjusting Bracelet Length

You can easily customize the length of your bracelet using the included needle, thread, and extra crystals. It’s a simple process designed for your convenience. For a tutorial video, please email us at lingcrystals@163.com, and we will be happy to assist you.

For More Inquiries

Please contact us at lingcrystals@163.com, and we will get back to you as soon as possible.